Wholesale Terms and Conditions

Philly Cowdrey Designs Wholesale Terms and Conditions.

You the retailer have read and agreed to the following terms and conditions.

Australian Wholesale Orders:

We are accepting wholesale applications for retail and online stores within Australia.

Once you have been accepted for Philly Cowdrey Designs wholesale, you will receive an email confirming your registration.

 

Minimum Spend and Active Stockist Requirements

The minimum spend for NEW stockists in Australia is $200.00 AU [GST inclusive]

The minimum spend for CURRENT stockists in Australia is $150.00 AU [GST inclusive]

You must order a minimum of 2 units per style and design e.g x2 Comet [Sugar Palm] x2 Eclipse  [Sugar Palm] x2 Comet [Paradiso] x2 Eclipse [Paradiso] x2 Studs [Paradiso]

Minimum spend amounts do not include shipping.

All earrings come on their own Philly Cowdrey Designs backing cards.

If you require giftboxes, please add these as additional items to your cart.

Wholesale codes used online at phillycowdreydesigns.com does not apply to clearance or sale products.

 

Lead times

Leadtime for all orders is dependent on each individual order quantity:

1-50 pairs of earrings 10-15 working days.

51-100 pairs of earrings 16-20 working days.

101-150 pairs of earrings 21-25 working days.

151-200+ pairs of earrings 26-30 working days.

Wholesale orders are shipped after we receive full invoice payment according to the above lead times.

 

Shipping

At Philly Cowdrey designs we currently use Australia Post, all orders come with tracking which is provided to the customer.

Delivery timeframes are stated with the shipping options on our website with express available.

If your item has not arrived within the set timeframe please contact us at wholesale@phillycowdrey.com and we will open an investigation ticket with Australia Post to resolve the issue. Until this issue is resolved we cannot offer a refund or replacement on the product until the order is deemed officially lost by Australia Post. The investigation number with Australia Post can be provided if required.

Orders are mailed to the address provided. Mistakes do happen so if you need to query or change the address (prior to dispatch) please do contact us as soon as possible at wholesale@phillycowdrey.com and we will do our best to help.  

Every effort is made to ensure all items are carefully wrapped and packaged for delivery.

 

Payment

Full payment of products is required within 7 working days if you are receiving a custom invoice issued by Philly Cowdrey Designs.

Full payment of products is required when purchasing product with a wholesale code via our website phillycowdrey.com.

 

Pricing of Products

All RRP prices are displayed on our website phillycowdreydesigns.com and are inclusive of GST.

All retail prices must be RRP prices.

We reserve the right to alter these prices at any time unless prior invoiced. All goods come with a RRP and must not be priced under this amount.

Philly Cowdrey Designs is not registered for GST.

 

Returns and Exchanges

We are flexible to exchange product of the same value up to $60.00. Items will be negotiated specifically between Philly Cowdrey Designs and the Stockist.

If your product is damaged in transit or arrives with a manufacturing defect please see the following:

Product arrives damaged due to post please contact us immediately at wholesale@phillycowdrey.com within 5 days of receiving your order. Once damaged product has been received and verified, we will re-create the order and ship to the stockist. All shipping costs will be covered by Philly Cowdrey Designs.

Product arrives with a manufacturing defect please contact us immediately at wholesale@phillycowdrey.com within 5 days of receiving your order. Once all products have been received and verified, we will re-create the order and ship to the stockist. All shipping costs will be covered by Philly Cowdrey Designs.

We don’t accept returns or exchanges of products that have been worn or returned without their original packaging, backing cards or giftbox.

 

Refunds

Please choose carefully, we do not provide full refunds on your total order if you are unable to sell the product.

No store credits will be issued.

 

Cancellation

We do not allow cancellation of our wholesale orders.

 

Handmade

Philly Cowdrey Designs products are hand made from polymer clay, sanded and painted with a protective sealer. Due to this process the colour and pattern placement on each earring set is unique, making them one of a kind.

Colours may vary depending on your computer and device screen - we do our best to accurately represent colours and tones.

 

Online Sales Agreement

Buyer can mark down sale product to a maximum of 30% online and instore.

Please notify Philly Cowdrey Designs when you are running a sale, so we can do a shout our for you.

 

Product Display

All products come with the option of a branded backing card or branded giftbox, you use both options if you desire.

Please do not remove Philly Cowdrey Designs products from their backing cards.

Please do not remove Philly Cowdrey Designs products from their gift boxes.

 

Copyright and Images

This website is owned by Philly Cowdrey Designs and is subject to copyright.

You may use images from our website, we can also send images to you via dropbox or wetransfer.

We love doing a stockist shoutout on our social media, if you would like to tag Philly Cowdrey Designs products on your social media platforms please use the tags @phillycowdreydesigns #phillycowdreydesigns.

If you find any images you love from our latest collection and would like to use for your website banners or marketing let us know and we will send them to you via dropbox or wetransfer.

 

Coupon Codes

We sometimes run special coupon codes for our retail customers on our website, please note these coupons cannot be redeemed on wholesale orders.

If you have been issued by Philly Cowdrey Designs a wholesale discount code to use on our website phillycowdrey.com, this code is for your exclusive use only. We have the right to refuse the use of the wholesale discount code to any stockist or cancel a stockist order if they are using the code in a misleading way or form.

 

Made to Order

Made to order or custom colour combinations placed with Philly Cowdrey Designs are non-refundable and must be paid in full within 7 days of receiving the invoice.

 

Misconduct

We have the right to refuse any stockist or cancel a stockist order if a stockist is misleading in any way or form.

ABN: 26 717445 783